Please provide the following information, and Supersports will respond as soon as possible

Order code *

Phone *

Email *

Topic *

Detail *

Reason *

PLEASE ENSURE THAT YOU HAVE REVIEWED AND CAREFULLY CHECKED THE SUPERSPORTS RETURN & EXCHANGE POLICY BEFORE FILLING OUT THE REQUEST FORM

I have read and confirm that the product meets the conditions for exchange or refund. *

Items Not Supported for Exchange or Return:

Swimwear	Underwear/Bra	Accessories
Bags/Backpacks	Hats/Sunglasses	Equipment

Conditions:

The product must be unused, unwashed, and free from any unusual odors.
The product must be in its original condition, with its original packaging and tags attached.
The customer must have order information available from the website.
The product must not have any damage caused by improper storage or handling by the user.
Shoes must be in their original box with the original tags attached. The box must not have any stickers or adhesive tape applied, and the original condition of the product must remain unchanged in any form.
The installment payment method is not eligible for refunds.

Product Return Information

Product Name - Size - Color *

Quantity

Return Method *

New Product Exchange Information

Product Name - Size - Color - Product Link *

Amount *

Please note that you will be required to pay the price difference if selecting a product that is more expensive than the original product.
In cases where the product is out of stock, Supersports will notify you and provide a coupon code for you to continue shopping on the website.

NOTE:

You will receive a response within 24 hours via email or hotline from Supersports after your request has been submitted.
Upon receiving the return code, please prepare the correct and complete product for return. Nhat Tin Logistics will inspect the item with you before delivering the new product (applicable for valid requests).
If the product does not meet the standards (missing tags/labels, used, incorrect product, etc.), Nhat Tin Logistics will refuse the return or exchange, and your request will be closed.
Supersports offers free two-way shipping (including return and exchange). You will not need to pay any additional shipping fees (except for any price difference specified in the order confirmation email).

Previous Payment Method *

Bank Name *

Beneficiary *

Bank Account *

HÃY ĐẢM BẢO RẰNG QUÝ KHÁCH NHẬP ĐÚNG THÔNG TIN - SUPERSPORTS KHÔNG CHỊU TRÁCH NHIỆM TRONG TRƯỜNG HỢP QUÝ KHÁCH NHẬP SAI THÔNG TIN

NOTE:

You will receive a response within 24 hours via email or hotline from Supersports after your request has been submitted.
Upon receiving the return code, please repackage the order, including tags and accompanying gifts (if any), into the original Supersports box (or another cardboard box). Products not properly packaged will be refused by the shipping service.
Supersports currently collaborates exclusively with Nhat Tin Logistics (or you may drop off the product at a Nhat Tin branch). Supersports will contact you via email or phone if additional return/exchange information is required.
Supersports will inspect the quality of the returned product at the warehouse and proceed with the refund or issue a shopping code. If the product does not meet the requirements, Supersports will notify you and return the product to you.
Supersports provides free return shipping. You do not need to pay any additional shipping fees.
For more details, please refer to: Refund Time and Methods

Size *

Amount *

If the product is out of stock, Supersports will notify you and issue a coupon code for you to continue shopping on the website.
Supersports will not refund the price difference if you choose a product with a lower price.

NOTE:

You will receive a response within 24 hours via email or hotline from Supersports after your request has been submitted.
Upon receiving the return code, please prepare the correct and complete product for return. Nhat Tin Logistics will inspect the product with you before delivering the new product (applicable for valid requests).
If the product does not meet the standards (missing tags/labels, used, incorrect product, etc.), Nhat Tin Logistics will refuse the return or exchange, and your request will be closed.
Supersports offers free two-way shipping (including return and exchange). You do not need to pay any additional shipping fees.

NOTE:

You will receive a response within 24 hours via email or hotline from Supersports after your request has been submitted.
Upon receiving the return code, please repackage the order, including tags and accompanying gifts (if any), into the original Supersports box (or another cardboard box). Unpackaged products will be refused by the shipping service.
Supersports currently collaborates exclusively with Nhat Tin Logistics (or you may drop off the product at a Nhat Tin branch). Supersports will contact you via email/phone if additional return/exchange information is required.
Supersports will conduct a quality inspection of the returned product at the warehouse and proceed with the refund or issue a shopping code. If the product does not meet the requirements, Supersports will notify you and return the product to you.
Supersports provides free return shipping. You do not need to pay any additional shipping fees.
For more details, please refer to: Refund Time and Methods

Type of VAT Invoice

Name *

Personal Tax Code

Indentify Number

Address *

Company Name *

Name of Buyer

Tax Code *

Company Address *

Note:

- Supersports will issue the invoice based on the information provided by the customer. Please double-check your details carefully, as we are not responsible for any errors or incomplete information.

- Requests submitted after the order has been successfully handed over to the shipping unit will not be valid.

- Supersports sends e-invoices via email. Please check your Inbox/Spam/Junk folders. If you need the invoice to be resent, please contact ce@supersports.com.vn (from 10:00 AM to 10:00 PM daily, excluding public holidays).

Cảm ơn bạn đã liên hệ với Supersports!

Yêu cầu của bạn đã được tiếp nhận và đang trong quá trình xử lý. Chúng tôi sẽ phản hồi bạn trong vòng 24 giờ làm việc thông qua email.

Nếu vấn đề của bạn cần được hỗ trợ khẩn cấp, vui lòng liên hệ với chúng tôi qua hotline 1900 63 64 01 ( (từ 09:00 - 18:00).

Cảm ơn bạn đã liên hệ với Supersports!

Yêu cầu của bạn đã được tiếp nhận và đang trong quá trình xử lý. Chúng tôi sẽ phản hồi bạn trong vòng 24 giờ làm việc thông qua email.

Nếu vấn đề của bạn cần được hỗ trợ khẩn cấp, vui lòng liên hệ với chúng tôi qua hotline 1900 63 64 01 ( (từ 09:00 - 18:00).

Need Support?

Please provide the following information, and Supersports will respond as soon as possible

Product Return Information

New Product Exchange Information

Shopping Cart

Language

Crocs

Supersports Vietnam