NATIONAL DAY DAYS-OFF AND DELIVERY SCHEDULE ANNOUNCEMENT
Supersports would like to inform our valued customers of the holiday schedule and order delivery times for the National Day 2024 as follows:
| NATIONAL DAY 2024 HOLIDAY SCHEDULE | ||||
| Date | 01/09 SUNDAY |
02/09 MONDAY |
03/09 TUESDAY |
04/09 WEDNESDAY |
| Warehouse/Transportation Department | CLOSED | CLOSED | CLOSED | OPERATIONAL NORMAL |
| Order Processing/Customer Service Department | CLOSED | CLOSED | CLOSED | OPERATIONAL NORMAL |
IMPORTANT NOTICE REGARDING ORDER PROCESSING AND DELIVERY TIMES
- Orders successfully placed by August 30, 2024 (*) at the latest will be delivered to you before September 1, 2024. Specific delivery schedules for each area are as follows:
| Delivery Area | Order Deadline | Delivery Time | Notes |
| Ho Chi Minh City (*) | Before August 30 | Before September 1, 2024 | Applicable to orders recorded by the system & meeting product quality standards |
| Hanoi and other areas | Before August 29 |
- Orders placed after the above-mentioned deadline will be processed and delivered to you from September 4, 2024.
IMPORTANT NOTICE REGARDING EXCHANGE AND RETURN ORDER PROCESSING TIMES
- In case of exchange or return requests, please send your request to Supersports by August 29, 2024 (*) at the latest to receive assistance and obtain a new order before September 1, 2024. Detailed information for each area is as follows:
| Delivery Area | Request Received By | New Order Received By | Notes |
| Ho Chi Minh City (*) | Before August 29 | Before September 1, 2024 | Applicable to orders receiving a recall code email from ce@supersports.com.vn |
| Hanoi and other areas | Before August 28 |
(*) The Ho Chi Minh City inner city area includes: District 1, District 3, District 4, District 5, District 6, District 7, District 8, District 9, District 10, District 11, District 12, Tan Binh District, Phu Nhuan District, Binh Thanh District, Thu Duc City, Go Vap District, Binh Tan District.
Additionally, you can still browse products and place orders as usual on the Supersports website during the holiday. We will assist you as soon as we resume operations.
For the quickest response to your inquiries, please contact the Customer Service Department:
|
Supersports sincerely thanks you for your trust and for choosing us as your destination for quality sports products. We hope that you will continue to stay with Supersports and enjoy even more satisfying shopping experiences in the near future. We wish you a happy and peaceful holiday with your loved ones and family.