THE 1 MEMBERSHIP PROGRAM INFORMATION
REGISTER FOR THE THE 1 MEMBERSHIP PROGRAM: Here!

PROGRAM OVERVIEW
- The 1 is Central Retail Vietnam’s loyalty program. Members can enjoy various benefits when shopping at stores and websites under brands including: Supersports, SPEEDO, Crocs, HOKA, Under Armour, Columbia, GO!, Tops, go!, KUBO, and more.
- The 1 program currently does not have membership tiers. There is only one membership level called The 1 Member.
ELIGIBILITY & REGISTRATION
- All customers shopping at stores and websites under the brands: Supersports, SPEEDO, Crocs, HOKA, Under Armour, Columbia, GO!, Tops, go!, KUBO, and more can register as The 1 Members.
- Customers can register as The 1 Members using a new phone number that has not previously existed in Central Retail’s database.
- Customers can register for membership through the following methods:
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- Quick registration with phone number at the store POS counter.
- Register and complete your profile on the websites of Central Retail brands.
- Register and complete your profile via the The 1 Zalo Mini App.
THE 1 MEMBER BENEFITS
By joining The 1 Membership Program, customers can enjoy the following benefits:
- Earn points (200 VND = 1 point) to redeem discounts and attractive vouchers for purchases at Central Retail Vietnam brands.
- From 16/06/2026, customers can redeem vouchers on the Apps and Websites of Central Retail Vietnam brands, including Supersports website, Crocs website, and GO App.
- From July 2026, in addition to the Apps and Websites mentioned above, customers can redeem vouchers via The 1 Zalo Mini App.
- Redeem points (10,000 points = 10,000 VND).
- Receive additional bonus points or vouchers through programs such as “New Member Welcome” or Birthday Gifts.
HOW TO EARN POINTS
Customers can easily accumulate points through the following methods:
- Make purchases across the omnichannel system of Central Retail Vietnam brands.
- Accumulated points will be deducted immediately after redemption.
- Accumulated points expire on the last day of the 12th month from the accumulation date. For example, points accumulated from 01/06/2025 to 30/06/2025 will expire on 30/06/2026.
HOW TO REDEEM POINTS
Customers can easily redeem their accumulated points through the following methods:
- Use points for direct invoice discounts (points used must be accumulated before the discounted invoice is generated).
- Redeem points for vouchers and attractive gifts.
- Accumulated points will be deducted immediately after redemption.
To redeem and use points / vouchers / gifts, customers must complete their member profile on Central Retail Vietnam brand websites or The 1 Zalo Mini App.
NEW MEMBER WELCOME OFFER TERMS
Customers can easily redeem their accumulated points through the following methods:
- Use points for an instant discount on the invoice (the points used must have been accumulated before the invoice to which the discount is applied is issued).
- Redeem points for vouchers and attractive gifts.
- Accumulated points will be deducted immediately after use.
To redeem and use points / vouchers / gifts, customers are required to complete their member profile (complete profile) on the websites of Central Retail Vietnam's brands or via The 1 Zalo Mini App.
TERMS AND CONDITIONS FOR THE “WELCOME NEW MEMBER” OFFER
From 01/08/2026, The 1 Members who complete their member profile (complete profiles) during the applicable period will receive the “Welcome New Member” offer: a VND 200,000 shopping voucher applicable to purchases of VND 2,000,000 or more at Supersports stores nationwide or on supersports.com.vn.
Terms and conditions for the “Welcome New Member” offer:
- A shopping voucher worth VND 200,000, applicable to orders of VND 2,000,000 or more.
- The shopping voucher is applicable only to customers who have completed all required personal information in their The 1 member profile before the order payment time, from 01/08/2026 until 31/12/2026, or until the allocated vouchers run out, whichever comes first.
- The shopping voucher is applicable to purchases at all Supersports stores in Vietnam and on supersports.com.vn.
- The shopping voucher is valid for 30 days from the date the customer completes all required personal information in their The 1 member profile and receives the voucher in their account.
- Please present the voucher barcode to the cashier or apply the voucher to the shopping cart before making payment.
- Each shopping voucher may be used only once for one (01) transaction.
- Each customer is entitled to receive a maximum of one (01) Welcome New Member shopping voucher throughout the entire program period.
- Screenshots, copies, or any form of reproduction of the shopping voucher will not be accepted.
- The shopping voucher is non-transferable and may not be sold, purchased, or shared in any form.
- Once issued, the shopping voucher cannot be exchanged, cancelled, extended, refunded, or converted into cash, reward points, or any other form of payment.
- The shopping voucher may not be used in conjunction with invoice splitting or combining for the purpose of meeting the program's eligibility requirements.
- The shopping voucher cannot be returned or reissued under any circumstances.
- Customers will still earn The 1 points on the amount actually paid after applying the shopping voucher.
- Supersports Vietnam reserves the right to refuse the application of or revoke the shopping voucher, or suspend the customer's account, if any fraudulent activity is detected.
- Supersports Vietnam reserves the right to amend these Terms and Conditions at any time by publicly announcing the changes on its websites/The 1 Zalo Mini App in accordance with applicable laws.
The 1 Membership Program is only applicable to customers who make purchases on supersports.com.vn or directly at Supersports stores in Ho Chi Minh City. Please contact store staff for further details.